Gujranwala Electric Supply Company (GEPCO) is a Pakistani public utility subsidiary of the Water and Power Development Authority (WAPDA). It’s responsible for distributing electricity in the Gujranwala Division of Punjab, serving a range of consumers and managing infrastructure development. For the latest details, consult GEPCO or official government sources.



To find the 14-digit reference number on your GEPCO bill, follow these steps:

  1. Look at the Bill Header: The reference number is typically located at the top of the bill, in the header section. It is usually in a prominent position, making it easy to find.
  2. Check the Payment Slip: The 14-digit reference number is often found on the payment slip, which is detachable from the main bill. It may be labeled as “Reference No.” or “Consumer Reference.”
  3. Look for Barcodes: Some bills have a barcode printed on them, which may contain the reference number. This barcode is usually accompanied by the reference number in numerical form.
  4. Contact Customer Service: If you are unable to locate the reference number on your bill, you can contact GEPCO’s customer service or visit their official website. They should be able to assist you in finding the reference number using your account information.

Keep in mind that the format and location of the reference number on the bill may vary, but it is typically a 14-digit numerical code. It is essential to provide this reference number when making payments or inquiries related to your GEPCO bill.



GEPCO offers SMS services for bill inquiries, outage notifications, and customer support. To use these services, you may need to register your mobile number and send specific SMS messages to provided numbers. For current details, check GEPCO’s official website or contact their customer support.




To get a new electricity connection with GEPCO:

  1. Visit a GEPCO office.
  2. Complete the application with property details.
  3. Submit required documents and pay fees.
  4. Await approval and a connection quotation.
  5. Accept the quotation, pay fees, and get connected.


Gujranwala Electric Power Company Limited (GEPCO) was established to oversee the electrification network in the region previously managed by the Area Electricity Board, formed in the early 1980s. This region includes the current districts of Gujranwala, Hafizabad, Sialkot, Narowal, Gujrat, and Mandi Bahauddin.



The primary goal of our Central Restoration Center (CRC) is to ensure uninterrupted power supply to our valued customers. This involves monitoring and managing a vast distribution network comprising 796 feeders spread across our service area, totaling 22,679 kilometers of High Tension (HT) lines and 18,164 kilometers of Low Tension (LT) lines.

Operating from our GEPCO Head Quarters in Gujranwala, the CRC functions under the leadership of our General Manager (Operation) and operates round-the-clock in three shifts, led by our Deputy Manager (Operations).

Key Functions and Responsibilities of CRC:

  1. Handling Ministry F.C.C Complaints: We promptly address online and telephonic complaints received from the Ministry of Water & Power in Islamabad. These complaints are efficiently resolved by the relevant SDOs, XENs, and SE (Operation) units, with confirmation provided to the complainants.
  2. Monitoring Connectivity & Restoration: We closely monitor and facilitate the restoration of our distribution system to ensure the uninterrupted flow of electricity.
  3. Federal Complaint Cell (FCC): Our CRC monitors the FCC to swiftly resolve complaints and issues raised by our consumers.
  4. Consumer Complaints Hotline (118): We are readily available to address consumer complaints through the helpline number 118.
  5. Coordination and Monitoring: We oversee all Rapid Response units established in various Sub Divisions within our service area.

Our CRC services are available 24/7, ensuring continuous support for our customers. For further assistance or to report any issues, you can reach us at the following contact numbers: +92-55-9200504, +92-55-9200516, +92-55-9200592.

Address: GEPCO HQ, 565-A, Model Town, G.T Road, Gujranwala.

We are committed to providing reliable and efficient power supply services to our customers.


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