QESCO — Quetta Electric Supply Company
Track Your QESCO New Connection Application
QESCO covers all of Balochistan — Pakistan's largest province by area. Track your ENC new connection application on the central portal. In April 2026, QESCO launched the universal helpline 118, making support easier to reach across Balochistan.
- Entire Balochistan province — 2.5 million connections
- New in April 2026: helpline 118 now active for QESCO
- Track on enc.com.pk with Tracking ID or CNIC
QESCO launched national helpline 118 in April 2026
Balochistan consumers can now call 118 toll-free
New in 2026
QESCO Launches Helpline 118 — April 2026
Until April 2026, QESCO consumers across Balochistan had to rely on QESCO's direct office numbers to follow up on connection applications or complaints. In April 2026, QESCO joined the national 118 electricity helpline system, making consumer support significantly more accessible. This is a major improvement for Balochistan residents, especially in cities outside Quetta.
Before April 2026
Consumers had to call QESCO office numbers directly. Access was limited outside Quetta.
After April 2026
Dial 118 from any phone in Balochistan to reach QESCO consumer services.
Office numbers still work
QESCO's direct number 081-9201445 remains active for Quetta and head office queries.
NEPRA escalation
For persistent delays beyond 30 days, escalate to NEPRA at 051-9207200.
Balochistan districts
QESCO Service Area
QESCO distributes electricity across all of Balochistan — Pakistan's largest and most geographically dispersed province.
Due to Balochistan's vast size and challenging terrain, applications in remote areas may take longer than the 15–30 day standard. Call 081-9201445 for updates on rural applications.
Application stages
Your QESCO Application Stages
QESCO follows the standard 7-stage ENC process. Remote area applications may have longer waits between stages.
Submitted
Application received and queued for DISCO review.
→ Await SMS with your Tracking ID.
Under Review
DISCO is verifying your documents for completeness.
→ Check mobile for any correction requests.
Inspection Scheduled
Field team assigned to survey your premises.
→ Ensure premises access on the scheduled date.
Inspection Completed
Site verified, distances measured, wiring checked.
→ Await demand notice (2–5 working days).
Demand Notice Issued
Official payment voucher with all charges is ready.
→ Pay at designated bank and upload receipt on portal.
Payment Received
Payment verified. Meter installation being scheduled.
→ Ensure someone available at premises for installation.
Energised
Meter installed. Your connection is live.
→ Collect your consumer number from the DISCO.
FAQs
QESCO Application Tracking FAQs
How do I track my QESCO new connection application?
Visit enc.com.pk, click Track, select QESCO as your company, and enter your 11-digit Tracking ID or 13-digit CNIC without dashes.
When did QESCO launch helpline 118?
QESCO launched the universal 118 electricity helpline in April 2026. Before that, consumers had to use QESCO's direct office numbers.
How long does a QESCO connection take in remote Balochistan?
Standard areas: 15–30 days. Remote areas with limited grid infrastructure may take significantly longer due to terrain challenges and service line extension requirements.
What is QESCO's direct helpline number?
QESCO's head office number is 081-9201445. The 118 universal helpline is now also active for QESCO as of April 2026.
Does QESCO cover Gwadar?
Yes. Gwadar district is within QESCO's service area as part of Balochistan.
How do I escalate a stalled QESCO application?
Step 1: Call 118 or 081-9201445 with your Tracking ID. Step 2: If unresolved in 7 working days, file a formal complaint with NEPRA at nepra.org.pk/consumers or call 051-9207200.