ENC Application Tracking
Track Your Electricity New Connection Application
Pakistan's central ENC portal shows your application stage in real time — from the moment you submit your documents to the day your meter is energised.
- Works for all 9 government DISCOs nationwide
- Enter your Tracking ID or CNIC — no login required
- Updated automatically at each stage by the DISCO
How to track
Check Your Status in 3 Steps
No registration. No login. Just your Tracking ID or CNIC.
- 1
Open enc.com.pk
Visit the official ENC portal and click the Track / Status button in the navigation menu.
- 2
Enter Tracking ID or CNIC
Type your 11-digit Tracking ID (sent by SMS after submission) or your 13-digit CNIC without dashes.
- 3
View your stage
Your current application stage appears instantly — along with any pending actions you need to take.
Find your DISCO
Track by Distribution Company
Select your DISCO for a dedicated tracking guide with helpline numbers, service area, and processing timelines.
Lahore Electric Supply Company
Lahore, Sheikhupura, Kasur, Nankana Sahib, Okara
View tracking guide →
Gujranwala Electric Power Company
Gujranwala, Sialkot, Narowal, Gujrat, Hafizabad, Wazirabad, Mandi Bahauddin
View tracking guide →
Multan Electric Power Company
13 districts of South & Central Punjab including Multan and Bahawalpur
View tracking guide →
Peshawar Electric Supply Company
Peshawar, Mardan, Swat, Abbottabad and most of Khyber Pakhtunkhwa
View tracking guide →
Hazara Electric Supply Company
Abbottabad, Haripur, Mansehra, Battagram and Hazara Division
View tracking guide →
Hyderabad Electric Supply Company
Hyderabad, Nawabshah, Mirpurkhas, Larkana and southern Sindh
View tracking guide →
Sukkur Electric Power Company
Sukkur, Larkana, Dadu, Ghotki, Shikarpur and northern Sindh
View tracking guide →
Quetta Electric Supply Company
All of Balochistan — Quetta, Khuzdar, Turbat, Zhob and beyond
View tracking guide →
Tribal Electric Supply Company
Merged Tribal Districts (ex-FATA) — Bajaur, Khyber, Mohmand, Waziristan
View tracking guide →
Application progress
The 7 Stages of an ENC Application
Every ENC application goes through these stages. Knowing where you are helps you understand what happens next.
Submitted
Your application and documents are received by the ENC portal and queued for DISCO review.
Action: No action required. You will receive an SMS with your Tracking ID.
Under Review
DISCO staff are verifying your documents for completeness and accuracy.
Action: Check your registered mobile for any document correction requests.
Inspection Scheduled
A DISCO field team has been assigned to survey your premises.
Action: Ensure access to the premises on the scheduled date. No-show delays the timeline.
Inspection Completed
The field team has verified the site, measured distances, and checked wiring.
Action: Await the demand notice. This stage typically takes 2–5 working days.
Demand Notice Issued
The DISCO has issued your official payment voucher detailing all connection charges.
Action: Pay the demand notice at a designated bank or online. Upload the receipt on the portal.
Payment Received
Your payment has been verified. The DISCO is scheduling meter installation.
Action: Ensure someone is available at the premises for the installation visit.
Energised
Your meter has been installed and the connection is live. You are now a DISCO consumer.
Action: Collect your consumer number from the DISCO and keep it for bill payments.
Can't find your Tracking ID?
Your 11-digit Tracking ID was sent by SMS to the mobile number you entered during the ENC application. If you did not receive it, you can also track using your 13-digit CNIC (no dashes) by selecting your DISCO on the portal. Make sure to select the correct DISCO or your CNIC may not return results.
Common questions
ENC Tracking FAQs
What is the ENC Tracking ID?
It is the unique 11-digit number assigned to your application when you submit it through enc.com.pk. It is sent by SMS to your registered mobile number immediately after submission.
Can I track using my CNIC instead of the Tracking ID?
Yes. Enter your 13-digit CNIC without dashes on the ENC tracking page and select your DISCO. The portal will show all active applications linked to that CNIC.
My application has been 'Under Review' for 10 days. Is that normal?
Document review typically takes 3–7 working days. If your application has been Under Review for more than 10 working days with no update, call your DISCO's helpline (118) and quote your Tracking ID.
How long after paying the demand notice will my meter be installed?
Most DISCOs schedule installation within 7–14 days of payment verification. HESCO may take longer due to infrastructure constraints in southern Sindh.
My status shows 'Inspection Completed' but no demand notice for 2 weeks. What do I do?
Call your DISCO helpline (118) with your Tracking ID. If the DISCO exceeds their committed timeline, you can escalate to NEPRA by filing a complaint at nepra.org.pk or calling NEPRA at 051-9207200.
Can I track a K-Electric new connection through enc.com.pk?
No. K-Electric is not on the ENC portal. Karachi residents must apply and track their connections directly through K-Electric's own portal at ke.com.pk.
What should I do if my documents are rejected?
The ENC portal will note the specific deficiency on your status page. Upload the corrected or missing documents through the same portal — no need to start a new application.
How do I escalate if my DISCO is not processing my application?
Step 1: Call 118 and log a formal complaint with a reference number. Step 2: If unresolved in 7 days, contact the DISCO's Divisional Superintendent. Step 3: Escalate to NEPRA at 051-9207200 or file at nepra.org.pk/consumers.